TPS Customer Feedback Survey
* During the initial call to TPS, were you able to contact the service department with ease? 5 - Strongly Disagree
4 - Disagree
3 - Neutral
2 - Agree
1 - Agree Strongly
* Your call was handled with professionalism by a knowledgeable Representative? 5 - Strongly Disagree
4 - Disagree
3 - Neutral
2 - Agree
1 - Agree Strongly
* If a service technician was needed, they arrived as promised? 5 - Strongly Disagree
4 - Disagree
3 - Neutral
2 - Agree
1 - Agree Strongly
* The service technician was professional, knowledgeable, and responsive? 5 - Strongly Disagree
4 - Disagree
3 - Neutral
2 - Agree
1 - Agree Strongly
* The overall performance of the TPS Service group was a positive experience? 5 - Strongly Disagree
4 - Disagree
3 - Neutral
2 - Agree
1 - Agree Strongly
* How would you rate the performance of your TPS Equipment? 5 - Poor
4 - Below Average
3 - Average
2 - Good
1 - Very Good
0 - Excellent
* Name:
* Company:
* Model:
* Serial Number:
* Date of Service:
* Service Technician or Service Company:
(optional) Comments: